Simple, practical information about how customer details are used.
Maya's Cafe only asks for information that helps run the cafe website: accounts, bookings, orders, reviews, messages, applications and customer support.
Last updated: 29 May 2026
This policy explains how Maya's Cafe, Northfield Trade Centre, Birmingham, handles personal information submitted through this website. For privacy questions, email mayascafe@yahoo.com.
Information We May Collect
- Account details such as name, email address, phone number and saved preferences.
- Booking details such as date, time, guest count, contact details and notes.
- Order details such as basket items, selected options, notes, order status and payment reference.
- Review details such as name, rating, comment and moderation status.
- Job application details such as contact information, answers, availability and uploaded CV files.
- Technical information needed to keep the website working safely, such as basic logs and session tokens.
How We Use Information
Information is used to provide the service requested: confirming bookings, preparing orders, managing accounts, responding to messages, moderating reviews, handling applications, protecting the website and keeping lawful records where needed.
Payments
Payment services may be provided by an external payment provider. Maya's Cafe does not need to store full card details on this website. Payment references may be stored so orders can be matched to successful payment and kitchen processing.
Cookies And Local Storage
The website may use essential cookies, browser storage or session tokens to keep you signed in, remember return paths and support ordering or account features. These are used for function and security, not to make the site more complicated than it needs to be.
Sharing Information
Details may be shared only where needed with service providers such as hosting, email delivery, payment processing, website maintenance or legal authorities where required. We do not sell customer information.
Keeping Information
Information is kept only as long as needed for cafe operations, customer support, security, accounting, legal obligations or application handling. When information is no longer needed, it is deleted or anonymised where practical.
Your Rights
Depending on the situation, you may ask to access, correct or delete your personal information, or ask questions about how it is being used. Email mayascafe@yahoo.com and we may ask for enough information to verify the request safely.
Contact
Maya's Cafe, 855-857 Bristol Road South, Northfield Trade Centre, Birmingham B31 2PA. Email: mayascafe@yahoo.com.